Shipping policy

We aim to process and dispatch all orders as quickly as possible while maintaining the highest standards of care.

Processing Time

All orders are processed within up to 3 working days (Monday–Friday, excluding bank holidays). You will receive a confirmation email once your order has been dispatched.

Shipping Options

After processing, your order will be shipped using the delivery method selected at checkout. Delivery times will vary depending on the service chosen.

Please note:

Processing time is separate from delivery time

Delivery estimates are provided by the courier and are not guaranteed

Oh Lash UK is not responsible for delays caused by postal services or circumstances outside of our control

Incorrect Address

Please ensure your shipping details are correct at checkout, as we cannot be responsible for orders lost or delayed due to incorrect information provided by the customer.