Refund policy

Your satisfaction is our priority. We are confident in the quality of our products and want you to shop with confidence.

14-Day Returns (Unopened & Unused)

You may return any item within 14 days of delivery for a refund, provided it is:

Unopened

Unused

In its original packaging and resaleable condition

30-Day Money-Back Guarantee

If you have used a product and are not satisfied with its performance, you may request a refund within 30 days of delivery.

Please note:

This guarantee applies to first-time purchases only

We may request details about your experience and/or product photos

Refunds are issued at our discretion if excessive use, misuse, or unreasonable claims are identified

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

Opened or used items (unless covered under the 30-day guarantee)

Clearance or final sale items

Faulty or Incorrect Items

If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with photos so we can arrange a replacement or refund.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or sent in error.

Refunds are processed to the original payment method within 5–10 working days after the return is received and inspected.